Terms of Service

Last updated: January 1, 2026 ยท SparkleClean, Hampton Roads, VA

By using our website or services, you agree to these Terms of Service.

1. Services

SparkleClean provides residential cleaning in Hampton Roads, VA as described on our website and in your booking confirmation.

2. Bookings & Cancellations

We require 24 hours notice to reschedule or cancel. Late cancellations may incur a fee. We will notify you as soon as possible if we need to reschedule.

3. Payment

Payment is due before your appointment via Zelle or Cash App. The price quoted is the price paid โ€” no hidden fees.

4. Satisfaction Guarantee

If you are not satisfied, contact us within 24 hours and we will return to make it right at no charge.

5. Access to Your Home

You agree to provide safe access for our cleaners. SparkleClean is not responsible for damage from pre-existing conditions or inaccessible areas.

6. Liability

SparkleClean is licensed, bonded, and insured. Report accidental damage within 24 hours. Liability is limited to reasonable repair or replacement cost.

7. Text Message Communications

By opting in to SMS, you agree to our SMS Policy. Reply STOP to opt out at any time.

8. Governing Law

These terms are governed by Virginia law. Disputes shall be resolved in the courts of Hampton Roads, Virginia.

9. Contact Us

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