Privacy Policy
Last updated: January 1, 2026 · SparkleClean, Hampton Roads, VA
SparkleClean is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Contact info: name, phone, email when you submit a quote or contact form
- Service details: home size, service type, scheduling preferences
- SMS consent records: date, time, and method of consent
- Usage data: pages visited and device type via standard analytics
2. How We Use Your Information
- Provide quotes and schedule cleaning services
- Send appointment confirmations and reminders via text (opted-in only)
- Respond to customer service requests
- Improve our website and services
3. Text Message (SMS) Communications
We only send texts to customers who have explicitly opted in. By checking the SMS consent box on our quote form or chatbot, you agree to receive texts from SparkleClean. Msg & data rates may apply. Consent is not required as a condition of purchase. Reply STOP to opt out. Reply HELP for assistance.
4. Sharing of Information
We do not sell, rent, or share your phone number with third parties for marketing. We may share data only with service providers under strict confidentiality agreements or when required by law.
5. Your Rights
- Access, correct, or delete your personal information
- Opt out of texts anytime by replying STOP
- Request a copy of your consent record
6. Contact Us
© 2026 SparkleClean. All rights reserved.